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Terms & Conditions

Whilst we are committed to your satisfaction, Outplacement Australia does have terms and conditions in place that act as a framework to all our services provided. Please take the time to read these carefully before using our services and feel free to contact us with any questions you may have. We are here to help.

Privacy Statement 

Your privacy and confidentiality is our priority. Outplacement Australia is committed to protecting your privacy. Your personal information may be disclosed to our resume writing and career coaching contractors or any person with lawful entitlement to obtain the information as per your instruction (i.e. emailed to an email address nominated by yourself).

Your consent to the above disclosures is taken to have been given when you submit your personal information to Outplacement Australia. Your consent allows us to disclose or use your information for any reasonable purpose related to the development of your career-marketing document as contemplated by this Privacy Statement.

Further, as we have a public interest duty to co-operate with law enforcement agencies and to prevent any threat to life, health or safety of any person, we may have to disclose your personal information for such purposes. Outplacement Australia will not disclose your personal information to any other third party that is not listed above without your consent.

We have taken reasonable steps to protect your personal information from misuse or loss or unauthorised access. You have a right to access and to obtain a copy of your personal information. Please forward an email to our office at the above-mentioned address and we will forward you a copy.

If you require access in order to correct information, you will need to establish the information that you have previously provided was not accurate, complete or up to date. We will then take reasonable steps to correct that information so that it is accurate, complete and up to date.

Documentation and Content

Outplacement Australia is committed to the production of quality career marketing materials. Outplacement Australia takes no responsibility for the information contained within any resume, selection criteria, letter or other document produced on behalf of our candidates/clients.

The candidate is solely responsible for all content, proofing and acceptance. Outplacement Australia cannot be held liable for information obtained from a candidate that is inaccurate or incorrect as Outplacement Australia does not research or confirm accuracy of the information provided by the candidate.

Outplacement Australia's liability is limited to completion of work and assumes no liability for work that has been proofread and final proof approved. Outplacement Australia agrees to make changes to documents and correct errors and/or mis-interpretation of data as part of document development. Candidates will receive drafts of all work prepared by Outplacement Australia for review, comment and editing.

At this time, the client will read through the document and advise Outplacement Australia within 14 days of any changes required. All changes must be made within 14 days of receiving first draft. Satisfaction is assumed upon acceptance of documents.

After acceptance of a final draft, any changes will incur a new fee. Each client is hereby advised that failure of the client to respond within FOURTEEN (14) days of the receipt of this draft will be deemed as a completed project, with no necessary adjustments/alterations required.

After this time, further consultation or changes will be subject to fees. Outplacement Australia takes no responsibility for the information contained in the resume and upon finalisation of changes "all information is considered true and valid as provided by candidate".

No guarantee is made regarding the ability of the documents to result in interviews or job offers due to  Outplacement Australia's inability to determine how documents will actually be used. 

Due to the varying nature of computer word processing software and the page alterations that can take place from computer to computer, based on printer and computer recognition, we cannot guarantee that your documents will appear perfectly on every computer screen. While we take every step to ensure your satisfaction, some issues are beyond our control and require you to make adjustments on your end. 

Website Content Disclaimer & Advice Disclaimer
All statements made on this website are made in good faith and we believe they are accurate and reliable. Outplacement Australia does not give any warranty as to the accuracy, reliability or completeness of information that is contained in this website. Outplacement Australia, their directors, contractors, employees and their representatives do not accept any liability for any error or omission on this website or for any resulting loss or damage suffered by the recipient or any other person. Unless otherwise specified, copyright of information provided on this website is owned by Outplacement Australia.

Call us, we'd love to hear from you. Find out how we can design a program to meet your needs. Not familiar with outplacement? Learn more in our information section - what is outplacement?


"She took the time to really get to know me and was able to translate this into a resume for me that truly brings my key strengths to light"

- S Career Transition Participant

"I got a team of experts helping me to get the dream job"

- Cherie

"The support, encouragement and positivity from the team"

- K Career Transition Participant

"I was so impressed with the finished product"

- E Career Transition Participant

"I feel like a superhero when I read my resume"

- L Career Transition Participant

"She helped me regain the confidence to move further with my career"

- M Career Transition Participant

"The team who worked with me, made me feel important"

- Ms K Career Transition Participant

"I know it’s all me on paper, but you have made me sound like a real, skilled, professional"

- T Career Transition Participant

"The resources were helpful and the flexibility in both face to face and remote sessions"

- Robert A

"You were responsible for shifting my husbands dreary outlook on the job market. Thanks to your help he found a fantastic new job that he loves"

- Doug's Wife

"You assisted me in coming to terms with having to look for a job after 20 years with the same company"

- Ray

"You offered a perspective at a time when emotionality is high"

- Heidi

"Danielle enabled me to take important steps towards creating a new path for myself with a sense of confidence"

- Carley

"I really can't thank you enough, and am so happy I contacted your company"

- Jane

"My interview coaching session was a great experience...he helped me develop crisp answers that the interviewer was looking for"

- Robert

"I was totally blown away by the support and assistance I got from Outplacement Australia. It was totally different to what I expected"

- Aaron

"The confidence boost was great and the comments I received on the quality of my resume were awesome"

- Darren

"It was my first experience being unemployed. Outplacement Australia made the whole experience less painful"

- Emma

"You are amazing. I can't believe how thorough and dedicated you are"

- Terry

"I don’t think I could have done it without you"

- Elizabeth

It's a privilege to have access to this professional support from specialists who really seem to care

- Lara

"It really gave me the boost that I needed to get back in the job market"

- Fiona

Everyone I worked with at Outplacement Australia were amazing and helped me immensely

- Mark

"I will be forever grateful for Danielle's understanding and support during this very challenging time of my life"

- Eva

"It was like meeting the most professional friend in the world"

- Liz

"Thank you for the insight, support and the expertise you provided at this challenging time"

- Corporate Workshop Participants

"You made me feel confident and positive about where I was heading in the next chapter of my life"

- Kathy

Industry Awards & Credentials

We are committed to the highest of standards. Our team includes award-winning, certified resume writers and qualified career practitioners.


Your career is in safe hands with qualified CDAA professionals up-to-date with the latest in career transition.


Access our multi-award winning resume team to have your resume designed by leaders in the field.

Reach Certified Strategist

Build your professional brand by working with our qualified Personal Branding Strategist


Our team has won multiple industry awards including the prestigious CDI Lifetime Achievement Award


Our resume workshops are custom designed by a Certified Master Resume Writer to help you stand out


Our team includes Certified Resume Writers who have had to pass exacting standards by CDI's certification body


For our executives, our resume team is led by a Certified Executive Resume Master and expert in executive career marketing


Translating a defence career to civilian terminology requires specialist expertise. We have Australia's only Certified Resume Specialist in Military Transition