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Making Change Easier - Success Study 2

Success Stories - Case Study 2

Heavy Vehicle & Resource Industry | 450 apprentices, trades and management staff across metropolitan and regional locations in three states. Potential high media attention.


Due to market conditions, the company was facing the need to downsize and wanted to provide the best support possible to their staff. They were highly conscious of their employer brand and reputation and genuinely cared about their workforce.  They went to market to assess alternative outplacement service providers and opted for Outplacement Australia to deliver career transition support during this large-scale redundancy project.


Working closely with the company we devised a strategy for career transition support with the aim of providing as much support to affected staff as possible within their specified budgets. Together with the company we structured the outplacement services offering to give each person maximum flexibility, control and value.  This included providing individuals with their choice of how they wanted to use the sponsored support (through workshops or one-to-one support).

To ensure a smooth and effective program we:

 -       Designed detailed Notification Day Resources outlining available career support structures and providing people with information to assist them during the emotionally turbulent first few days.  This is important as many people during notification support may not take in verbal information easily and reference materials can be highly helpful.

 -       Manager Preparation Training sessions were held to discuss available support structures for staff and to offer tips for communicating on the day of notification. Managers were understandably concerned and we worked with them to talk through ways to ensure staff are provided maximum benefit from the program support. 

 -       Onsite Support on the Day of Notification was provided via Career Practitioners who met with staff following notification to talk about available help and to identify and assist with post-notification emotions.  

 -       Each individual was given the option of multiple sessions of one to one career coaching (including resume development assistance) or access to a one day intensive career development workshop that covered resume development, interviews, job search and on-the-day recruiter introductions.

 -       A tailored career resources manual was designed including resume samples for trade, apprenticeship, office and management positions, application letter samples, job search strategy, interview guides and preparation questions. Included was also a list of suitable industry job boards, recruiters and web resources. 

 -       Throughout the post-notification period we spoke with dozens of employers interested in employing staff affected from the redundancy and information posts and lists of potential employers and recruiter contacts were collected and distributed to all affected staff.


The program received strong positive feedback from management and program participants for high levels of support and care.  

Feedback from Management

“I know I have probably said it a thousand times, but please pass on our thanks to all of the consultants who were involved in the process. I think it’s been clear through this that we made a good decision in engaging your team.”

Call us, we'd love to hear from you. Find out how we can design a program to meet your needs. Not familiar with outplacement? Learn more in our information section - what is outplacement?


"She took the time to really get to know me and was able to translate this into a resume for me that truly brings my key strengths to light"

- S Career Transition Participant

"I got a team of experts helping me to get the dream job"

- Cherie

"The support, encouragement and positivity from the team"

- K Career Transition Participant

"I was so impressed with the finished product"

- E Career Transition Participant

"I feel like a superhero when I read my resume"

- L Career Transition Participant

"She helped me regain the confidence to move further with my career"

- M Career Transition Participant

"The team who worked with me, made me feel important"

- Ms K Career Transition Participant

"I know it’s all me on paper, but you have made me sound like a real, skilled, professional"

- T Career Transition Participant

"The resources were helpful and the flexibility in both face to face and remote sessions"

- Robert A

"You were responsible for shifting my husbands dreary outlook on the job market. Thanks to your help he found a fantastic new job that he loves"

- Doug's Wife

"You assisted me in coming to terms with having to look for a job after 20 years with the same company"

- Ray

"You offered a perspective at a time when emotionality is high"

- Heidi

"Danielle enabled me to take important steps towards creating a new path for myself with a sense of confidence"

- Carley

"I really can't thank you enough, and am so happy I contacted your company"

- Jane

"My interview coaching session was a great experience...he helped me develop crisp answers that the interviewer was looking for"

- Robert

"I was totally blown away by the support and assistance I got from Outplacement Australia. It was totally different to what I expected"

- Aaron

"The confidence boost was great and the comments I received on the quality of my resume were awesome"

- Darren

"It was my first experience being unemployed. Outplacement Australia made the whole experience less painful"

- Emma

"You are amazing. I can't believe how thorough and dedicated you are"

- Terry

"I don’t think I could have done it without you"

- Elizabeth

It's a privilege to have access to this professional support from specialists who really seem to care

- Lara

"It really gave me the boost that I needed to get back in the job market"

- Fiona

Everyone I worked with at Outplacement Australia were amazing and helped me immensely

- Mark

"I will be forever grateful for Danielle's understanding and support during this very challenging time of my life"

- Eva

"It was like meeting the most professional friend in the world"

- Liz

"Thank you for the insight, support and the expertise you provided at this challenging time"

- Corporate Workshop Participants

"You made me feel confident and positive about where I was heading in the next chapter of my life"

- Kathy

Industry Awards & Credentials

We are committed to the highest of standards. Our team includes award-winning, certified resume writers and qualified career practitioners.


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