Terms & Conditions
Our Commitment To You
Outplacement Qld prides itself on its service and quality. Did you know that 100% of our clients surveyed told us they'd recommend us to their friends? This is a fact we are highly proud of, and consistently strive on a daily basis to maintain.
To ensure your happiness we:
Will take the time to get to know you, both in your initial enquiry and throughout the process.
Will always respect your rights to absolute confidentiality and privacy.
Will always include a comprehensive proofing session when developing your personal marketing materials to ensure all errors are corrected and your work meets your standards and preferences.
Will always work our hardest to ensure your happiness with our service and work.
Whilst we are committed to your satisfaction, Outplacement Qld does have terms and conditions in place that act as a framework to all our services provided. Please take the time to read these carefully before using our services and feel free to contact us with any questions you may have. We are here to help.
PRIVACY STATEMENT
Your privacy and confidentiality is our priority. Outplacement Qld is committed to protecting your privacy. Your personal information may be disclosed to our resume writing and career coaching contractors or any person with lawful entitlement to obtain the information as per your instruction (i.e. emailed to an email address nominated by yourself). Your consent to the above disclosures is taken to have been given when you submit your personal information to Outplacement Qld. Your consent allows us to disclose or use your information for any reasonable purpose related to the development of your career-marketing document as contemplated by this Privacy Statement. Further, as we have a public interest duty to co-operate with law enforcement agencies and to prevent any threat to life, health or safety of any person, we may have to disclose your personal information for such purposes. Outplacement Qld will not disclose your personal information to any other third party that is not listed above without your consent.
We have taken reasonable steps to protect your personal information from misuse or loss or unauthorised access. You have a right to access and to obtain a copy of your personal information. Please forward an email to our office at the above-mentioned address and we will forward you a copy. If you require access in order to correct information, you will need to establish the information that you have previously provided was not accurate, complete or up to date. We will then take reasonable steps to correct that information so that it is accurate, complete and up to date.
CONTENT
Outplacement Qld is committed to the production of quality career marketing materials. Outplacement Qld takes no responsibility for the information contained within any resume, selection criteria, letter or other document produced on behalf of our candiadtes/clients. The candidate is solely responsible for all content, proofing and acceptance. Outplacement Qld cannot be held liable for information obtained from a candidate that is inaccurate or incorrect as Outplacement Qld does not research or confirm accuracy of the information provided by the candidate. Outplacement Qld's liability is limited to completion of work and assumes no liability for work that has been proofread and final proof approved. Outplacement Qld agrees to make changes to documents and correct errors and/or mis-interpretation of data as part of document development. Candidates will receive drafts of all work prepared by Outplacement Qld for review, comment and editing. At this time, the client will read through the document and advise Outplacement Qld within 14 days of any changes required. All changes must be made within 14 days of receiving first draft. Satisfaction is assumed upon acceptance of documents. After acceptance of a final draft, any changes will incur a new fee. Each client is hereby advised that failure of the client to respond within FOURTEEN (14) days of the receipt of this draft will be deemed as a completed project, with no necessary adjustments/alterations required. After this time, further consultation or changes will be subject to fees, charged at the pro-rata rate of $90 per hour. Outplacement Qld takes no responsibility for the information contained in the resume and upon finalisation of changes "all information is considered true and valid as provided by candidate". |
